Profitability is the key to keeping your business alive and growing. Yet, many small business owners wait until the year's end to determine if they’ve made money. That’s a mistake.
Regularly reviewing your financial data helps you make informed decisions about pricing, expenses, and operations—allowing you to improve your profit margins before it’s too late. Not sure where to start? We help small businesses gain clarity on their numbers and take action to boost profitability.
In this guide, we’ll break down how to understand your profitability, the key numbers you should track, and the steps you can take to improve your margins.
To understand your profitability, start by looking at three key financial figures:
Revenue (a.k.a. Income or Sales) – This is the money your customers pay you. Your top-line revenue represents the total amount of money flowing into your business before any expenses.
Expenses – This includes everything your business spends money on, from materials and subcontractors to insurance and marketing. Expenses are typically divided into categories:
Direct Costs (Cost of Goods Sold - COGS): Labor, materials, and any costs directly related to completing a job.
Overhead Costs: Things like rent, software subscriptions, admin salaries, and marketing.
Profit – The amount of money left after paying all expenses. This is the number that determines whether your business is financially healthy.
Your goal: Have more revenue than expenses to generate a profit.
Many small business owners only look at their profitability once a year when their accountant prepares taxes. But if you want to run a profitable business, you need to check in monthly or quarterly.
Here’s how:
Financial management software like QuickBooks can be used to track revenue and expenses. QuickBooks generates Profit & Loss (P&L) reports that summarize your income, expenses, and profit in one place.
Work with a bookkeeper or accountant who can prepare these reports for you regularly.
Review your P&L statement and ask questions:
Are my expenses growing faster than my revenue?
What areas are eating into my profit?
Is my pricing high enough to cover costs and leave room for profit?
By doing this consistently, you’ll identify issues before they become major problems and adjust accordingly.
If your business isn’t as profitable as you’d like, it’s time to dig into the numbers and figure out what’s eating away at your profit margin. Here’s where to start:
1. Are your expenses too high?
Look at your biggest expense categories and ask yourself:
Subcontractor Costs: Are you outsourcing too much? Can you bring more work in-house?
Vehicle Costs: Are vehicle leases, maintenance, or fuel costs too high? Would a more fuel-efficient or electric vehicle help?
Material Costs: Are you buying in bulk for discounts? Are you using excess materials that could be better managed?
Admin & Software Expenses: Are you paying for software or services you don’t really need?
2. Are you charging enough?
If you’re great at what you do but still struggling to turn a profit, you may not be charging enough.
Look at your job pricing—does it fully cover your labour, materials, and overhead and leave room for a healthy profit?
Compare your rates with competitors. If you're offering premium service, your pricing should reflect that.
Consider small, incremental price increases rather than one big jump to avoid customer pushback.
3. Are you maximizing job efficiency?
Labour Efficiency: Are you using your team’s time wisely? Are jobs taking longer than they should?
Scheduling & Workflow: Are delays costing you money? Could better scheduling or automation tools help?
Upselling & Additional Services: Are you maximizing each job by offering complementary services to increase revenue per project?
Understanding your profitability isn’t about complicated accounting—it’s about regularly checking in on your numbers and making smart decisions to improve them.
If you wait until the end of the year to see if you made a profit, you’re already too late. By tracking revenue, expenses, and profit margins on a monthly or quarterly basis, you can adjust pricing, cut unnecessary costs, and ensure your business stays profitable.
Need help reviewing your numbers or setting up financial tracking? Let’s chat. We help small businesses optimize their operations and improve profitability—so you can make more and stress less. 🚀