Proposal · For Sierra Window Cleaning

A two-tier safety program, built around the provider you already use.

A WorkSafeBC-compliant training stack covering ladder safety for the full crew, an on-site Fall Protection day in Squamish, and boom-lift certificates for the technicians who actually run the 62-foot lift. Chad runs every step end-to-end; you approve, sign invoices, and forward one email.

What you need to do
The regulation, in plain English

What WorkSafeBC actually requires.

The Workers' Compensation Board of British Columbia publishes the Occupational Health and Safety Regulation, Part 11 — Fall Protection. It applies to every Sierra job above 10 feet — which is most days, most crews. A ladder-safety course alone does not satisfy it. Here's what we're protecting against, in their own words and ours — every claim below links to the source.

"An employer must ensure that a fall protection system is used when work is being done at a place from which a fall of 3 m (10 ft) or more may occur, or where a fall from a height of less than 3 m involves a risk of injury greater than the risk of injury from the impact on a flat surface."

Sierra's daily work — 24-foot and 32-foot ladders, roof cleaning, the 62-foot articulating boom lift — sits well above this threshold. A 1-hour ladder course documents ladder hazards. It does not document fall-protection training as the regulation requires.

"WorkSafeBC issued 105 fall-protection penalties totalling $1.12 million in 2024. The statutory maximum per single violation is roughly $793,000 (indexed annually). Stop-work orders are routine after a serious fall."

Bill C-45 — the federal Criminal Code amendment — creates personal criminal liability for company directors when a fall is fatal and training is inadequate. The $4,035 spend on the program below is rounding error against that exposure.

Four pillars

What we'd build, top to bottom.

Two tiers ride on Worksite Safety — the same provider that issued your personal Ladder Safety certificate in July 2023. The third sits with Leavitt Machinery because Worksite Safety doesn't offer boom-lift operator tickets. The fourth — the system around the certificates — is what keeps the program alive after the first crew session.

01

Ladder Safety

A 1-hour online course delivered by Worksite Safety. Every crew member completes it. New hires complete it before their first day on the truck; the existing roster is given a 14-day deadline. Sierra pays the hour at the normal training rate, matching the commitment from the meeting.

  • Worksite Safety Ladder Safety → — same provider as your 2023 cert
  • Self-paced, ~1 hour, certificate on completion
  • Gate for new hires before truck assignment
  • Existing roster: 14-day completion deadline
  • ≈ $39 per seat · 20 seats ≈ $780
Online · 1 hr · gate
02

Fall Protection Training

The training the WorkSafeBC regulation actually requires for anyone working above 3 metres. Full classroom + practical day, delivered on-site in Squamish so the crew doesn't lose a half day shuttling. Three-year certificate. Anyone who joins after that day completes the next available session within 30 days.

On-site Squamish · 8 hr
03

Boom-Lift Operator (62 ft articulating lift)

A separate Leavitt Machinery certificate, required only for the two or three technicians who actually run the 62-foot articulating boom lift. Standing rule on the trucks once it's in place: no certificate, no boom lift. Worksite Safety doesn't issue this ticket — Leavitt is the BC standard.

In-class · 1 day · operators only
04

Tracking, Renewal & Compliance Hygiene

The certificates aren't the program — the system around them is. One source of truth lives in Sierra BackEnd Operations 2026 as a new Safety Training Tracker tab, tied to a per-technician folder of PDF certificates on Google Drive, with automatic expiry alerts and a daily safety touchpoint on every job above 3 metres.

  • Per-technician tracker row with all three certs + expiry dates
  • Color-coded status: orange at 90 days from expiry, red after
  • Automated Slack message to Chad on the 1st of each month
  • Daily one-line toolbox reminder on any job above 3 metres
  • Quarterly 15-minute in-person refresher led by Antoine
Ongoing system
Roles & responsibilities

Who owns what.

Four people touch this program. Scott approves and signs invoices; Chad executes every operational step; Antoine enforces compliance in the field; Kim runs invoices through normal accounts payable.

Scott

Approves, signs, sends one email.

  • Approves this proposal — one "go" reply.
  • Forwards one email Chad drafts to Worksite Safety to open the company account.
  • Reviews and signs Worksite Safety and Leavitt Machinery invoices when they arrive.
  • Confirms the boom-lift operator shortlist (Antoine, Shawn, Jeremy + anyone else).
  • Sends the crew-wide broadcast Chad drafts.
Chad

Runs everything you don't want to think about.

  • Drafts every vendor email and crew-facing broadcast.
  • Sets up the Worksite Safety company account; bulk-buys 20 ladder seats.
  • Cross-quotes Fall Protection against BC Construction Safety Alliance and GG Safety Consulting before booking.
  • Books the on-site Squamish day and the Leavitt boom-lift class.
  • Wires the certificate-upload step into the new-hire onboarding packet.
  • Builds and maintains the Safety Training Tracker in Sierra BackEnd Operations 2026.
  • Chases ladder stragglers at days 7, 12, and 14. Benches anyone past day 14.
  • Owns the monthly expiry Slack, the annual audit, and the 3-year recert cycle.
Antoine

The standing rule on the trucks.

  • Adds the daily one-line safety reminder to the itinerary on every job above 3 metres.
  • Runs the quarterly 15-minute in-person toolbox refresher.
  • Will not assign a non-certified technician to the boom lift. Period.
  • Flags any expired or about-to-expire certificate spotted in the field to Chad.
  • The program lives or dies on whether this happens daily — not whether the certificates exist on paper.
The rollout

From "go" to fully trained crew in four weeks.

Approval kicks off Week 1 inside 24 hours. The full crew has its ladder certificate by end of Week 4. The on-site Fall Protection day is booked in Week 2 and runs in late June or early July before peak season. Boom-lift tickets land in Week 3.

Week 1Set up the gate
  • Scott forwards Chad's drafted email to Worksite Safety
  • Account goes live; Chad bulk-purchases 20 ladder seats
  • Chad drafts the crew broadcast; Scott sends it with a 14-day deadline
  • Cert-upload step wired into new-hire onboarding packet
Week 2Book Fall Protection
  • Chad emails Worksite Safety for on-site Squamish quote (~20 ppl)
  • Cross-quote BC Construction Safety Alliance + GG Safety Consulting
  • Book cheapest credible option — target late June, low-revenue Tuesday
  • Scott confirms boom-lift operator shortlist
Week 3Boom-lift & tracker
  • Antoine, Shawn, Jeremy booked into next Leavitt Machinery class
  • Daily itinerary template updated — non-certified techs never on the boom
  • Safety Training Tracker tab shipped in Sierra BackEnd Operations 2026
  • Existing ladder completions populated into the tracker
Week 4Chase & close
  • Chad chases ladder stragglers at days 7, 12, and 14
  • Anyone past day 14 benched from truck assignment until completed
  • First automated monthly expiry-watch Slack message lands
  • Crew is fully ladder-certified going into peak season
OngoingKeep the system alive
  • Daily — Antoine adds the toolbox-talk line on any job above 3 metres
  • Monthly (1st) — Automated Slack message to Chad: every certificate expiring in the next 90 days
  • Quarterly — Antoine runs a 15-minute in-person toolbox refresher
  • Annually — Chad audits the tracker against the actual PDF certificates in Drive
  • Every 3 years — Recertification cycle triggers automatically off expiry dates — same workflow, just scheduled
  • Each new hire — Ladder cert before day 1, Fall Protection within 30 days, boom lift only if needed
The arrangement

Scope & cost.

Tier 1 · Ladder Safety
Worksite Safety online · 20 seats · $780$39 per seat × 20 technicians. 1 hour online, paid at normal training rate.
Tier 2 · Fall Protection
Worksite Safety on-site Squamish · 20 seats · $2,580$129 per seat × 20 technicians. Trainer travels to us. 8 hours classroom + practical. 3-year cert.
Tier 3 · Boom Lift
Leavitt Machinery · 3 operators · $675$225 per operator × 3 technicians. 1 day in-class + practical. 3-year cert.
Entry total (Year 1)
≈ $4,035Plus approximately 180 paid training hours distributed across the crew — scheduled on low-revenue days to minimize lost field time.
Recertification
≈ $3,030 every 3 yearsSame vendors, same workflow, scheduled automatically off expiry dates in the Safety Training Tracker.
Chad's time
IncludedVendor outreach, account setup, bulk purchase, broadcast drafting, tracker build, ongoing maintenance, annual audit. Covered under the existing operating-system retainer.
Why move on this now. WorkSafeBC issued $1.12 million in fall-protection penalties in 2024 alone. Sierra's daily exposure — boom lift, 32-foot ladders, roof work — is exactly the profile they target after a fall. The $4,035 investment is roughly 0.3% of Sierra's projected 2026 revenue. Even a single mid-range administrative penalty would pay for the program 25 times over.
Scope · what this proposal doesn't cover

The things Sierra owns separately.

  • Equipment inspection.Ladders, harnesses, anchors, lift gear — Sierra runs its own pre-shift inspection routine; this proposal doesn't change it.
  • Insurance & WorkSafeBC premium negotiation.Sierra's broker and WorkSafeBC base-rate filings stay with Scott; the training program may improve premiums but the conversation is separate.
  • Incident response & investigation.If a fall happens, Sierra's existing incident-response protocol runs; this program is prevention, not response.
  • First-aid certificates.OFA Level 1 / 2 / 3 are tracked separately under Sierra's general first-aid policy; not bundled into this proposal.
  • Driver / vehicle safety.Class 5 / commercial / vehicle-walkaround training stays on its own track.
  • Substance-use policy.Sierra's drug & alcohol policy is HR-side, not WorkSafeBC training; lives separately.
  • Job-site supervisor certification.If WorkSafeBC ever asks for a designated "qualified person" supervisor cert, that's a separate course we'd add — flag it during the annual audit.
  • Subcontractor compliance.If Sierra brings subcontractors onto job sites, their training is their company's responsibility; we'd just keep a copy of their certs in the file.
Ready when you are

What we need from Scott to start.

Four things. One green light, one forwarded email, one shortlist confirmation, one broadcast approval. Chad takes it from there and reports in at every milestone.

Ask 01

Green light on the proposal

A "go" reply on the email. Week 1 work begins within 24 hours of your reply.

Ask 02

Forward one email to Worksite Safety

Chad drafts the request to open the new Sierra company account. You forward it from your existing Worksite Safety login. Five minutes.

Ask 03

Confirm the boom-lift operator list

Current shortlist: Antoine, Shawn, Jeremy. Confirm or add anyone else who actually runs the 62-foot lift.

Ask 04

Approve the crew broadcast

Chad drafts the email to the full crew announcing the ladder course and 14-day deadline. You review the tone and send from your Sierra address.

Questions first? Reply on the email.