You Never Finish Finding the Right People
Find the right person and the business grows. Growth opens a new gap, and now you need the next right person. Treat hiring like a project with a finish line, and you'll be back at the start every time someone quits, hiring whoever's free that week.
The owners who get this right stop treating it like an emergency. They put it on the calendar like payroll. They read applications when they're fully staffed. They check in on new people before something goes sideways. They know what each role pays and why.
The right person makes your week quieter. They take a job start to finish without calling you. You stop feeling the urge to check their work.
The wrong person makes it louder. You explain the same thing twice. Jobs come back. And the surest tell is you: you start dreading their texts. If you've been telling yourself "it'll click" for 90 days, it won't. It's ok to make that call. Letting someone go is an important part of the process.
I've hired enough people to know the right person is always out there. What's usually missing is the hour set aside to go find them.
This month, try this
Book one hour a week for people. Same day, same time. Mine's Tuesday morning.
I read applications even when I'm not hiring. I book time to connect with new people on the team. I act on ideas they raised in past feedback sessions. And I think about when and where the next great hire needs to come from.
That one hour keeps people top of mind all week. Keep it even when you're fully staffed.
This first went out as Brainwave, my monthly email: one idea, under two minutes, no pitch.