Three ways to get the back office off your plate.

Every engagement is the same shape: we take over the money, the people and the admin, build the system, install an AI agent to run the recurring parts, and stay on as the operator. Pick the one that fits where your business is right now. Think of it as an operations manager and a back-office team in one, for less than a full-time office hire.

Window-cleaning company owner squeegeeing a tall chalet window from a ladder, mountains in the mist behind her

Start where the pain is.

Most partners begin with a Systems Build and roll into Operating Partner. A few come straight in as Operating Partner because the business is already busy enough that someone has to take the wheel this month.

90 days · fixed scope

Systems Build

For a new acquisition, a business where everything lives in the owner's head, or a first office hire that isn't working.

  • Price sheet and quoting process out of your head and onto paper
  • Invoicing, overdue-chase and e-transfer reconciliation pipeline
  • Job descriptions, employment agreements and the first SOPs
  • Accounting set up or cleaned up so the numbers can be trusted
  • Your named AI agent installed and reading the inbox by week two
  • A weekly working session with Chad for the whole 90 days
Talk about a Systems Build
Add-on · when ops is stable

Growth Layer

For an Operating Partner business that is ready to bring in more of the right work without the owner selling all day.

  • Website, positioning and the words on it
  • Google Ads and social spend managed against a target
  • Review engine: the right ask at the right moment, every week
  • AI-screened hiring funnel so growth never stalls on staff
  • Lead follow-up automation: nothing goes unanswered
  • Monthly growth report written for an owner, not an agency
Ask about the Growth Layer

Pricing is a flat monthly number scoped on the free consultation. No percentage of revenue, no hourly billing, no long contract.

Trade and service businesses in BC and across Canada.

Electrician wiring a residential panel on a new timber-frame build

The trades

Electrical, plumbing, HVAC, roofing, painting, restoration, excavation, drywall, flooring and general contracting. Owner-run, crew of 2 to 20.

Property services crew member pressure washing a driveway at a Whistler home

Property and cleaning services

Window and pressure washing, cleaning companies, snow removal, holiday lighting, landscaping, parkade cleaning, property maintenance and vacation-rental housekeeping.

Chad DeAbreu walking a dog on a forest trail near Whistler

Hospitality and local service

Small hospitality operators, pet care, wellness and retreat businesses: anything with bookings, staff, invoices and an owner who is doing all three.

Included in every engagement

An AI agent, named for your business, working every day.

Volt runs admin for an electrical contractor. Stella runs quotes and e-transfers for a window and snow crew. Vinnie runs the sales pipeline for a parkade-cleaning company. Yours starts on day one of a Systems Build.

Trades company owner handing a new hire his work shirts and a truck key on his first day in the company yard

Not ready for a call? Take the People System Playbook.

A free download: the eight-step hiring and onboarding system we install in every partner business, ready for you to run yourself.

Questions owners ask before the first call.

What does a fractional operations manager do for a small business?

They run your back office part-time, for a flat monthly fee instead of a salary. For our partners that means invoices out and chased, payroll prepped, quotes followed up, hiring handled and a monthly close you can actually read, with an AI agent doing the daily admin and a person signing off on everything.

How is this different from hiring an office manager?

An office manager is one person and one salary, and the systems leave when they do. We build the systems first, install an agent that runs the recurring work every day, and stay on as the operator. One partner told us they no longer needed to hire an office manager at all.

Do you work outside Whistler?

Yes. We are based in Whistler and work in person across the Sea to Sky and the Lower Mainland, and by video call with trade and service businesses across Canada.

What does it cost?

A flat monthly number, scoped on the free consultation. No percentage of revenue, no hourly billing, no long contract.

Book a free consultation

Thirty minutes. We’ll walk through what’s working, what isn’t, and which of the three engagements fits. You leave with a plan either way.

Chad DeAbreu, founder of TradeBrain
You’ll be talking to Chad. Founder of TradeBrain. He runs the first call himself and signs off on every agent’s work.

What happens after you submit

  • Chad reads it personally and replies within one business day
  • You pick a 30-minute slot that works around your jobs
  • On the call: your inbox, your overdue list, your three biggest time sinks
  • You get a written plan whether or not we work together