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Privacy Policy

Effective Date: March 21, 2026

At TradeBrain, we take your privacy seriously. This policy outlines what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect the following information when you interact with our website:

  • Name
  • Email address
  • Phone number
  • Company name

This information is collected when you fill out forms, download resources, or contact us directly.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Deliver resources (such as our Small Business SOPs)
  • Communicate with you about our services
  • Send occasional newsletters or business insights (if you have opted in)
  • Improve our website and services

We do not sell or share your personal information with third parties for marketing purposes.

Third-Party Tools

We use trusted third-party tools to operate our business and improve our services, including:

  • HubSpot (to store and manage contact information)
  • Google Analytics (to understand website usage)
  • Make (to automate workflows and improve efficiency)

These tools are used responsibly and only for legitimate business purposes.

We may also use tracking tools such as cookies and, in the future, tools like Facebook Pixel to better understand how visitors interact with our website.

Use of AI Tools

TradeBrain may use AI-powered tools to improve internal workflows and efficiency.

We do not use personal customer data within AI tools.

Data Protection

We take reasonable steps to protect your personal information and limit access to it.

Your data is used internally and only for the purposes outlined in this policy.

Your Rights

You may request access to or deletion of your personal information at any time.

To do so, please contact:

chad@tradebrain.ca

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact

If you have any questions about this policy, you can contact us at:

chad@tradebrain.ca