Truth Plumbing is a prominent player in the plumbing and HVAC industry in Vancouver. They approached TradeBrain with operational bottlenecks that were hampering their growth potential. Our partnership has been crucial in addressing challenges across payroll, financial management, marketing, and sales.
Their main issues were an inefficient payroll structure, scattered financial management practices, and a need for optimized sales strategies. We worked with the owner to devise and execute tailored solutions for them that would be simple to put in place:
- Streamlined Payroll: By implementing automated payroll systems, we eliminated errors and delays, ensuring timely payments to employees. This also allowed us to pay payroll tax on time and gave us a comprehensive year-end report of salaries. Employees were paid on time, and the owner was relieved of managing hours and payments.
- Efficient Financial Management: We organized and streamlined finances with monthly reconciliation and PNL. This resulted in clearer insights and more informed decision-making. We were able to provide the owner with a 360-degree view of finances, how to cut costs, and where to raise prices to increase profitability.
- Strategic Marketing: We updated their website to clearly promote the services they provided. This resulted in more consistent, high-quality leads. We were also able to identify areas of opportunity in similar, underserved industries. We increased average leads from 2 per week to 1 per day. By implementing a CRM system it allowed the sales team to easily and quickly follow up with leads. The owner no longer had to track each customer's information.
- Enhanced Sales Approach: We streamlined the sales process, increasing communication with leads. This resulted in a high close rate and more satisfied clients.
Client Testimonial
“Working with TradeBrain has been a game-changer for my business. In just over a year, they helped us increase revenue by $150,000 while giving me the peace of mind and freedom to focus on what truly matters.”
Matt, Owner Truth Plumbing.
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